free shipping*

Country

  • EN
  • 繁體
  • 簡体
  • Shop
    • Hair Care
      • wash + conditions
      • 2nd day hair
      • color lock
      • de-frizz + smooth
      • repair
      • detox
    • hair styling
      • prep + prime
      • curl
      • texture
      • hold
      • volume
    • Tools
      • Stylers
      • Thermal brushes
      • Dryers
      • Curlers
      • minis
    • collections
      • amika line
      • amika noir
      • Magic Berry
      • signature
      • new yorker
      • spectrum
    • more cool stuff
      • new in
      • online exclusives
      • gifts
      • Kits & Sets
      • swag
      • Brushes
    • best seller
  • about us
  • blog
  • Find amika
  • Warranty
    • Warranty information
    • Warranty activation
    • Warranty Exchange
  • FAQ
Login Register

Lost password ?

0 0

No products in the wishlist.

View Wishlist

0 0
0 Shopping Cart

No products in the cart.

Return To Shop
Shopping cart (0)
Subtotal: HK$0

Checkout

VIEW CART

Country

free shipping*

  • EN
  • 繁體
  • 簡体
  • Best sellers
  • Shop
    • Hair Care
      • wash + conditions
      • 2nd day hair
      • color lock
      • de-frizz + smooth
      • repair
      • detox
    • hair styling
      • prep + prime
      • curl
      • texture
      • hold
      • volume
    • Tools
      • Stylers
      • Thermal brushes
      • Dryers
      • Curlers
      • minis
    • collections
      • amika line
      • amika noir
      • Magic Berry
      • signature
      • new yorker
      • spectrum
    • more cool stuff
      • Best sellers
      • new in
      • online exclusives
      • gifts
      • Kits & Sets
      • swag
      • Brushes
  • blog
  • about us
  • Find amika
  • Warranty
    • Warranty information
    • Warranty activation
    • Warranty Exchange
  • FAQ
My Account
Login Register

Lost password ?

0 0
0 Shopping Cart

No products in the cart.

Return To Shop
Shopping cart (0)
Subtotal: HK$0

Checkout

VIEW CART
Return to previous page
Home

FAQ – backup

Can I pick up the order at counter?

Once your order has been processed and dispatched, it will be delivered by courier to designated addresss.

Are the products entitled with lifetime warranty service?

Promotion products are entitled with 1 year warranty service, for warranty terms & conditions, please visit: http://www.amika.com.hk/terms-and-conditions/ **Membership/Hair styling service/Welcoming gift are not included.

Can I enjoy the offer at counters?

The promotion is only valid at amika online store.

Can I enjoy membership & hair styling service?

Membership/ Hair styling service/ Welcoming gift are not included.

When will the order delivered / when can I received the order?

Once your order has been received, it will be arranged in 5-7 working days.

When will the promotion end?

Promotion products are available while stock lasts.

I have placed the order, can I add more products to my order?

After complete order and payment, we cannot add product or change the order.

How to enjoy the warranty service? Do I need to register the warranty card?

Once receive the order and warranty card, please complete registration within 14 days to enjoy 1 year warranty. Please keep the warranty form together with your order confirmation email for the future warranty redemption.

Can I change the delivery address / mobile phone no / contact person?

Please kindly provide your order no. , contact person, mobile phone no & delivery address for our follow up.

Can I extend the 1 year warranty service?

We do not have warranty extend service. We will offer a brand new product in valid warranty service. Please contact us for warranty service arrangement.

Can I repair the product?

For a more professional and efficient service, no replacement parts or repairs are provided under warranty, we will offer a brand new product for your to enjoy. Please contact us for warranty service arrangement.

Can I cancel the order? Can I do the refund?

Promotion offer is non-refundable.

Can I have the tracking no?

Please kindly provide your order no. , contact person & mobile phone no for our follow up.

Why my order still not received yet?

Due to enthusiastic response, we will arrange your order in 5-7 working days.

USEFUL LINKS

  • Home Page
  • Shipping info
  • About Us
  • Find amika
  • Press
  • Warranty activation
  • Warranty exchange
  • Track Order
  • Product comparison
  • Blog

CUSTOMER SERVICE

  • Contact us
  • FAQ
  • Privacy Policy
  • Terms & Conditions

Subscribe

Subscribe now to our newsletter to be a part of amika universe. Oh, and 10% off your first order!

Here's your discount - Happy shopping!

newbff

COPY CODE FOR USE AT CHECKOUT

Official Hong Kong website © All rights reserved Beauty Express Ltd. 2020.
All interpretation of amika Hong Kong website is based on the English version.

X Close

Hi! We think you’re pretty hot, too. We’d like to send you an occasional email about new products, sales, events and amika universe stuff.
Oh, and 10% off your first order!

Here's your discount - Happy shopping!

newbff

COPY CODE FOR USE AT CHECKOUT

CONTINUE SHOPPING